SUPPORT
We're here when you need us
Got a question? Email us or chat to Tribe Bikes on 02 5018 7423. Ask us anything and we'll do our best to help.
FAQ
Our most popular questions: the bikes, kids and the cargo box, motors and batteries, delivery and payments.
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Shipping
Rates by state for the Tribe Original and Tribe Evamos, how the bikes are packed, and delivery timeframes.
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Warranty
24 months on the bike, electronics and non-consumables: what's covered, what's wear-and-tear, and how to claim.
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Bike servicing
An Australia-wide network of mobile bike mechanics who come to you. No wrestling a cargo bike into a shop.
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Contact
Email, phone, or drop by the Morisset workshop. When you buy from us, our relationship is only just beginning.
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Owner's area
For owners: user guides, battery and weather care, servicing, your warranty and how to claim, spare parts, and the Locals program.
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